If a member has forgotten their username or password, they can click the Forgot your username or password? link.
This will allow them to enter their username or email address into a form, which will automatically send their login details to the email address for their account.
HINT: Please make sure your emails are all set up correctly https://harvestmedia.zendesk.com/hc/en-us/articles/205469946-Email-Templates
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