Forgotten Usernames and Passwords

If a member has forgotten their username or password, they can click the Forgot your username or password? link.

Pro3_ForgotPassword.gif

This will allow them to enter their username or email address into a form, which will automatically send their login details to the email address for their account.

 


HINT: Please make sure your emails are all set up correctly https://harvestmedia.zendesk.com/hc/en-us/articles/205469946-Email-Templates

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