How to Navigate Reports

Date Range

Date Ranges available are Current and Last Week, Current and Last Month or Custom Range. Custom maximum can vary between 3 - 12 months. If the date is grey out you have exceeded the range. 

Note: We recommend 3 months for optimal results. 

Sales, Member Group and Labels

When available, each can be filtered by selecting or deselecting available options.

Guest Usage

A ‘Guest’ is recorded when an individual has activity on your player but has not logged in. You can choose whether you want to include this data in your reports.

Internal Members

Internal Members can be excluded from each report by selecting the check box under Other. To mark a member as internal see How to Manage Internal Members

Data Protection

Any details of deleted members will be hidden for compliance. The data will no longer be accessible.
The data will be stored as ***** in all reports.

Exporting Reports

A report can be exported to an excel file when the Export icon is available. In order to export this data please see User Access Settings.

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